Law Marketing Bibliography

Reviews of books on client development
for lawyers and law marketing professionals


Selling & Communication Skills for Lawyers
By Joey Asher

ALM Publishing, New York, 2005
Paperback, 275 pages, $29.95

Reviewed by David M. Freedman


If you want to develop the skills you need to maintain great relationships with clients and grow your book of business, you should read this book every year.

Asher does not say you have to transform yourself into a salesperson. You still practice law. But you do need to develop communication skills that successful salespeople use, such as networking, prospecting, schmoozing, elevator pitching, getting “out there” in the media and in front of trade associations, understanding your market and what motivates them to hire you, using the telephone effectively, making sales calls, listening first (and talking second), winning beauty contests, cross-selling, and communicating “with style that connects.” Asher covers all these topics thoroughly and clearly, with useful examples.

Asher, an attorney, understands what clients want from lawyers. “Even though great legal work is important, it’s not the primary reason why businesses hire one lawyer rather than another,” he says in his introduction. “Over and over they tell me they want lawyers who understand their business, are focused on helping them achieve business goals, and can speak to them about the law in terms of how it can help them achieve their business goals.” That is this book’s guiding principle.

Some of the best material in this book and anywhere is Chapter 3: “Schmoozing,” which is about striking up conversations with people you don’t know and are reluctant to approach, perhaps because you’re shy. The key to getting the ball rolling is showing interest in other people. Asher gives examples of questions you can ask someone you want to meet in various situations. And here’s a simple rule of thumb, the Five-Foot Rule: “Thou shalt say hello to anyone who is within five feet of you.”

Contrary to much legal training, it's okay to ask questions to which you don't know the answer. Ask open-ended questions that expand your knowledge of the prospect's business.

This market is saturated with mediocre, self-serving books written by law marketing consultants whose primary objective in writing a book is to say they did. This rises way, way above all that chatter.

About the author
Joey Asher is an attorney and president of Speechworks (www.speechworks.net)
, a selling and communication skills coaching company in Atlanta. He has worked with hundreds of lawyers in dozens of law firms, helping them grow their business and connect with clients.


About the reviewer
David M. Freedman (
www.freedman-chicago.com) is a Chicago-based writer and media relations consultant, specializing in the fields of law, business management, personal finance, and technology. He won a Your Honor Award in 2001 from the Legal Marketing Association for excellence in public relations. He is a coauthor of The GET GOOD PRESS Series for Lawyers, a series of media relations handbooks (www.getgoodpress.com).

 

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Copyright © 2005-2008 David M. Freedman
Posted 9/8/05