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Reviews of books on client development |
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The
Woman Lawyer's Rainmaking Game: When police officers are trained to respond to situations involving domestic disturbance and hostage taking, the instructors at the police academy teach male and female officers totally different techniques. For example, if the hostage taker is male, a male officer should never smile at him, because the hostage taker will interpret the smile as derisive, which will inflame the situation. On the other hand, when a woman officer smiles at the hostage taker, the latter accepts it as a warm, comforting gesture, which will tend to engender trust and defuse the situation. This instruction is based on decades of field studies as well as psychological research. Rutgers University anthropologist Helen Fisher believes men are naturally more competitive than women. She says natural selection favors "men with a taste for risking everything to get to the top of the hierarchy, because those males get more reproductive opportunities, not only among primates but also among human beings. Women don't get as big a reproductive payoff by reaching the top." Hence the dominance of men in extremely risky endeavors like auto racing, leveraged buyouts, and war. I expected Silvia Coulter to bring out the differences in men's and women's styles of practicing law, relating to clients, and selling their services; and then explain how women could exploit those differences to their advantage. I was disappointed, and you will be as well. Coulter presents no authoritative studies or research like the two examples I gave above. Ninety-five percent of what Coulter writes in this book is just as true for men as for women. If you remove the word "Woman" from the title, it would be a more accurate representation of the book's contents: The Lawyer's Rainmaking Game. In that respect, inserting "Woman" in the title is a marketing gimmick, a contrivance to slot the product into a burgeoning market niche. Coulter does explore anecdotally, without offering scientific or clinical support, some differences between female and male styles, such as this quote from Maura Ann McBreen, chair of Baker & McKenzie's Client Development Committee:
If that is true, well, so what? How can a woman capitalize on her superior social skills and warmth, in a profession – in fact, a business world – where men tend to dominate? In other words, how can women exploit that advantage? Coulter doesn't answer that question. The
rainmaking game
Coulter also dumped four articles on sales-related topics, written by other authors, in the back of the book. The information and guidance in these articles should have been integrated into the main part of the book, for the reader's convenience – but hey, who's got the time? About the
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