Paywall-Access Publishing Guide
Monetize Digital Content with Subscriptions,
Membership Fees, and Micro-Payments
(updated 4/27/09)

By David M. Freedman

about the author

People will pay good money—hundreds of dollars a year in some cases—for access to your digital content, if:

  • It helps them earn more money, get better deals, comply with regulations, boost performance, get healthy, feed a passion, or ease the pain.
  • They can’t get the same content anywhere else without spending a lot of time to find, organize, and analyze it.
  • They trust you with their credit card info.

A good example is RainToday.com, which offers articles, white papers, case studies, how-to guides, webinars, and other resources for marketers of professional services. Some of RainToday’s basic content is free, but the “premium” content can be accessed only by members who pay $299 per year. The site also sells research reports for hundreds of dollars, offering substantial discounts to members.

The tiered model—basic content for free and premium content for a fee—is becoming more common among digital publishers.

Subscriptions vs. memberships
What is the difference between subscription-based and membership sites? "Subscription management is a function of a membership site," says Steve Robson, a sales rep at SubHub. "Subscription management relates to the automation of recurring payments, logins, passwords etc. A membership website is any site that requires people to sign up (free or paid) to access premium content or pages."

Corporations are more likely to subscribe to valuable online content than individual consumers, according to Business Week (“Making Money Without Mad Ave,” by Robert D. Hof, Nov. 3, 2008, page 90.)

Three Kinds of Solutions for Publishers

There are three kinds of vendors that sell software and/or services for building and operating websites with which you can sell access to digital content:

  • Hosted e-commerce
  • Hosted content management system (CMS)
  • CMS software

All of these systems except Zuora offer your customers both one-off access (micro-payment for a single download) and recurring access (subscriptions or memberships) to your digital content.

Hosted e-commerce
This is primarily a transaction service. You maintain your own website, either on your own server or on an outside host server. On your website, you describe the features and benefits of your digital content and offer it for sale. When customers decide to purchase content, they click on a link that refers them to the vendor, a third-party e-commerce site. The vendor (a) processes the transaction, (b) refers paid customers to a page where they can download the digital content, (c) maintains sales records and statistics for you, and (d) deposits the sales proceeds in your account, in some cases taking a small percentage of the sale price.

In some cases, the third-party e-commerce site can be customized or “themed” to look like your own website. Some of these services also provide disk space where you can upload and store your digital content, where it can be downloaded by customers after a completed transaction. Vendors in this category including the following (see chart below):

HOSTED E-COMMERCE SOLUTIONS (updated 12/22/08)

Vendor Name & URL

Pricing

Net Member Services

www.netmemberservices.com
reviews

Hosted e-commerce: setup fee $99.95, monthly fee $49.95.

Hosted content storage: $64.95 per month up to 500 MB
$99.95 per month up to 1 GB
$339.95 per month up to 5 GB

$639.95 per month up to 10 GB (etc.)

PayLoadz

www.payloadz.com
reviews

Free up to 1 GB content storage and $100 transaction. $15/month up to 10 GB storage and $250 transaction. Etc.

Or 15% of each transaction with 10 GB storage limit.

Uses PayPal online payment system and Google Checkout shopping cart—each takes a small piece of the sale price (for example, Checkout takes 2% + $0.20 per transaction).

Paywall

http://drop.io/paywall
reviews

Free up to 100 MB of storage. Upgrade $10 per additional 1 GB of storage per year.

Uses Amazon Payments to process transactions, so you need an Amazon.com account (Amazon takes a percentage of sales)

Spreedly

http://spreedly.com
reviews

$19 per month plus transaction fees as follows:

3% on first 50 transactions

2% on 51 through 5,000 transactions

1% on all transactions after 5,000

Zuora

www.zuora.com
reviews

Z-Billing service starts at 2% of invoiced amounts, with a $1,000 monthly minimum. The percent decreases as revenues increase. One-year contract commitment is required.

Hosted CMS
With this option, you operate your website (typically called a membership site) on the vendor’s server. The vendor company provides user-friendly content management system (CMS) software that lets you build and maintain your site. The hosted site processes transactions, stores digital files for downloading by customers, and maintains sales records. The vendor deposits proceeds into your account; typically charging you a monthly fee that varies according to the amount of disk storage that your content occupies and the volume of transactions and/or downloads. Vendors in this category include the following (see chart below):

HOSTED CMS (updated 4/8/09)

Vendor Name & URL

Pricing

iGroops

www.igroops.com
reviews

Startup fee $99

Monthly fee $99 up to 10,000 members

MemberGate

www.membergate.com
reviews

Hosting fee $35 per month, plus:
$3,995 up to 1,000 members and 2,500 content pages

$6,495 up to 2,500 members and 5,000 content pages

$9,495 up to 5,000 members and 10,000 content pages

$14,995 up to 15,000 members and 30,000 content pages

$29,995 for unlimited members and pages

Memberstar
www.memberstar.com
reviews

$50 setup fee
$79/month up to 1 GB disk space and 20 GB bandwidth

Net Member Services

www.netmemberservices.com
reviews

$3,000 + setup fee $50

SimplStart

www.simplweb.com/teaching-sells
reviews

Projected $49.95 per month
(in closed beta, based on Joomla)

SubHub

www.subhub.com
reviews

$97 per month or $997 per year

Professional design services $997

CMS Software
You purchase a license to use content management system (CMS) software designed specifically for membership sites and subscriptions to digital content. You install the software on your own server or outside host server. All transactions, downloads, record-keeping, and transfer of funds are handled at your end, not by the software vendor. You pay a licensing fee (in most cases a one-time payment up front). The fee may vary depending on how many sites you operate, or the number of domains. The vendor typically provides technical support, free for a limited period and then for a fee. Vendors in this category include the following (see chart below):

CMS SOFTWARE (updated 4/27/09)

Vendor Name & URL

Pricing

aMember Pro

www.amember.com
reviews

License fee $179.95 (free installation)

Caribou CMS
www.cariboucms.com
reviews

License fee $299 or $29 per month
Installation $49.95 (or use free wizard)
Hosting service $14.95 per month

EasyMemberPro
www.easymemberpro.com
reviews

License fee $137 for one site; $297 for unlimited sites

MemberKit
www.memberkit.com
reviews

License fee $299 first site, $99 each additional site
Hosted solution (with design services) $1799/year

Membership Site Manager

www.membershipsiteadvisor.com/msm.htm
reviews

License fee $127

MemberSpeed

www.memberspeed.com
reviews

License fee $1,070 per year or $1,997 lifetime

Omni-Secure

www.omni-secure.com
reviews

License for one domain $197

For 3 domains $347

For 10 domains $697

Simple Member Pro
http://simplememberpro.com
reviews

License fee $397


CMS SOFTWARE -- WORDPRESS PLUGINS (updated 12/23/08)

Vendor Name & URL

Pricing

WP-Member
http://isnigh.com
reviews

License fee:
For one site $31.32 per year
For up to five sites $51.70 per year
For up to 10 sites $78.34 per year

WordPress WishList Member
http://member.wpwishlist.com/
reviews

License fee $97 per year for one site
Multi-site license fee $297

Note: You can also find membership-site modules for Drupal and Joomla (open-source CMS).

Disclaimer: Inclusion of a product or service in this chart does not necessarily imply an endorsement or recommendation. Omissions may be inadvertent, and do not necessarily imply disapproval of a product or service.


ABOUT THE AUTHOR
David M. Freedman has worked as a financial, legal, and technology journalist since 1978. He has also been a website content developer since 1999. (
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